Job Description
Job Description
Key missions of the position:
Field Service Site Engineer - AMC is responsible for managing Maintenance contracts at designated railway sites with a focus on achieving execution targets, safety of man & Machines, deliver contractual commitments, Customer satisfaction, ensuring reliability of the product & services in strong co-ordination with team & customer.
Main responsibilities:
- Manage & execute Maintenance contracts of the designated site ensuing timely service delivery, delivering contractual commitments and compliance with safety and quality standards.
- Resolve customer issues with strong collaboration and ensure customer satisfaction.
- Spares & inventory management.
- Ensure feedback of field experience at all stages to improve reliability of the products
- Periodic reporting of the open points of Customer and follow up till the action is closed
- Manag...