Site Based Services
H
HCLTech
📍 cuautitlán izcalli, cuautitlán izcalli, Mexico
Job Description
- 7+ years of dedicated hands-on experience in deskside / on-site / local IT support engineering.
- Strong proficiency in Microsoft OS (Windows 10 & 11) installation, configuration, and troubleshooting; working knowledge of macOS.
- Solid desktop support knowledge spanning hardware, software, and networking — including desktops, laptops, notebooks, printers, and handhelds.
- Experience with Windows image build processes, SCCM deployments, and endpoint management platforms (Intune, JAMF, Active Directory).
- Availability for on-call support during P1/urgent incidents outside regular business hours.