Job Description
We are looking for a friendly and motivated Shop/Café Assistant with previous retail experience to join our team. You will play a key role in delivering excellent customer service, ensuring smooth daily operations, and creating a welcoming environment for our customers.
- Greet and serve customers in a polite and professional manner
- Prepare and serve hot & cold drinks, food, and snacks
- Operate the till and handle cash/card transactions accurately
- Maintain cleanliness and hygiene standards across the café/shop
- Replenish stock and ensure displays are tidy and attractive
- Assist with opening and closing procedures
- Handle customer queries and resolve issues efficiently
- Work as part of a team in a fast-paced environment
Qualifications:
- Previous experience in retail, hospitality, or a similar customer-facing role
- Strong communication and interpersonal skills