Shift Supervisor at Tim Hortons Ottawa
O
Ontario Trillium Foundation
📍 ottawa, on, Canada
Job Description
Elevate the customer experience as a Shift Supervisor at Tim Hortons in Ottawa, ON. Oversee service quality, food safety, and team training in a welcoming environment.
In this full-time, permanent role, the Shift Supervisor plays a crucial part in ensuring product quality and employee performance. You will lead team members while adhering to compliance and safety protocols, conduct motivational pre-shift huddles, and manage customer service inquiries effectively. Your focus will enhance operational efficiency and employee satisfaction.
Key Responsibilities:
• Ensure safe work practices among team members
• Conduct pre-shift huddles and motivate staff
• Handle customer complaints professionally and efficiently
• Assign duties and balance cash at shifts end
• Maintain cleanliness and readiness for next shift
Requirements:
• Previous food service experience is essential
• Knowledge of Tim Hortons products and procedures
• Strong communication and interpers...
In this full-time, permanent role, the Shift Supervisor plays a crucial part in ensuring product quality and employee performance. You will lead team members while adhering to compliance and safety protocols, conduct motivational pre-shift huddles, and manage customer service inquiries effectively. Your focus will enhance operational efficiency and employee satisfaction.
Key Responsibilities:
• Ensure safe work practices among team members
• Conduct pre-shift huddles and motivate staff
• Handle customer complaints professionally and efficiently
• Assign duties and balance cash at shifts end
• Maintain cleanliness and readiness for next shift
Requirements:
• Previous food service experience is essential
• Knowledge of Tim Hortons products and procedures
• Strong communication and interpers...