Shift Leader: Customer Experience & KPIs

Starbucks EMEA in Peterlee is seeking an Assistant Manager to lead shifts and contribute to outstanding customer experiences. The role involves managing operational standards, coaching team members, and achieving key performance indicators.

The ideal candidate will have experience in retail or hospitality and be able to create a positive environment for both partners and customers. Benefits include free drinks on shift, a comprehensive training programme, and long-term career opportunities.