SEZ Operations Associate

Tatu City

📍 Tatu City, Kiambu County, Kenya

Full-time Business Operations Specialists

Job Description

The SEZ Operations Associate will provide operational support for immigration, regulatory compliance, client onboarding, and trade facilitation through Tatu City’s One-Stop Shop (OSS). This position is critical to ensuring smooth regulatory processes, timely approvals, positive customer experience, and revenue generation from OSS services.  

Key Responsibilities

  1. Provide support to potential and existing clients on SEZ administration, onboarding, incentives, and investment opportunities.
  2. Register clients with relevant regulatory agencies and follow up to ensure SEZ Enterprise licenses and other approvals are issued promptly.
  3. Process work permits, visas, investor passes, and other immigration documents for expatriates, staff, and clients of Tatu City and affiliated companies.
  4. Provide accurate visa, travel, and SEZ advisory services to clients and stakeholders.
  5. Offer SEZ operational compliance support and coo...
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