Services Renewal Representative III

Oracle

📍 Mexico City, Mexico City, Mexico

Regular Employee Information and Record Clerks

Job Description

Drive the renewal of Oracle's contracts to existing customers.Responsible for timely renewals for medium-sized customers in assigned territory. Educate customers on business practices and any associated contractual implications. Ensure customer awareness and understanding of applicable elements of Oracle's portfolio. Meet productivity expectations on outbound calls for renewals. Manage exceptions for customers with issues that may delay or inhibit renewals. Identify and transfer leads to sales representatives for top-tier opportunities. Accurately forecast business targets and opportunities in territory.

Career Level - IC3

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