Servicenow lead integrations engineer

Lead Integrations Engineer – Service Management Platforms

Job Description Role Summary

The Lead Integrations Engineer owns design, build, reliability, and lifecycle management of integrations on the client’s Service Management Shared Platform (Service Now). The role ensures resilient, secure, and observable data flows between Service Now and adjacent platforms (ITOM, Sec Ops, APM/PPM, NGC, CMDB, GIF, and enterprise systems). You will lead complex integration delivery, reduce operational toil through automation, and provide production support aligned to ITIL practices and platform change cadences.

Key Responsibilities Own the end‑to‑end integration lifecycle for Service Now using Integration Hub, Flow Designer, MID Servers, script‑REST/SOAP, webhooks, and message queues; enforce API standards, versioning, and access controls. Lead technical delivery for multi‑system integrations (e.g., CMDB/Discovery ITOM/Cloud, incident/event streams, HR/Identity/Sec Ops), ensuring da...

Apply for this Position