Job Description
- Develop and implement ServiceNow ITOM suite components, including:
- CSDM
- CMDB
- Discovery
- Service Mapping
- Event Management
- Understand infrastructure environment setup (Server, Network, Storage, etc.).
- Work with monitoring tools and integrate them with ServiceNow.
- Perform unit testing, system integration testing, performance testing, and user acceptance testing.
- Create repeatable processes for development, testing, staging, and production environments ensuring reliability and high availability.
- Develop integrations using REST API, SOAP, or other technologies.
- Work with base platform features and reporting capabilities.
- Adhere to Agile/Scrum methodology and ITIL standards.
- Ensure compliance with the Software Development Lifecycle (SDLC).
Required Qualifications
- ServiceNow Certified Systems Administrator .