ServiceNow IT Support & Asset Admin

ADI Global Distribution

📍 ciudad juárez, chihuahua, Mexico

Full-time Servicio de atención al cliente

Job Description

Resideo is seeking an IT Support Administrator to provide day‑to‑day technical assistance to internal employees. You will perform routine PC/Mac setup, asset coordination, and guided application installation per documented procedures.

You will troubleshoot common issues, log incidents in ServiceNow, and ensure accurate asset inventory and on‑site vendor coordination. The role emphasizes adherence to processes, timely escalation of complex problems, and professional, customer‑facing support

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