ServiceNow Developer HAM

<p>1. Role of the HAM SME</p> <p> Provide expert guidance on ServiceNow HAM, CMDB, asset data, and hardware asset lifecycle.</p> <p> Help validate the proposed MVP and build a phased implementation plan.</p> <p> Ensure the data cleanup approach is safe and does not overwrite correct ServiceNow records.</p> <p> Support alignment between the HAM team, CMDB team, and other Orica stakeholders.</p> <p>2. Tasks He Will Do</p> <p> Review current HAM/CMDB data, HP/Dell asset data, and ServiceNow setup.</p> <p> Support in performing POC for the MVP.</p> <p> Guide data cleanup activities and identify duplicate, outdated, retired, or incorrect asset records.</p> <p> Define reporting and dashboard needs for asset visibility, cleanup progress, and lifecycle status.</p> <p> Support endpoint hardware analysis for old, retired, EOL, or below-standard devices.&...

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