Conduct Technical Analysis on the ServiceNow applications and modules
Perform ServiceNow Application Configuration and Development of User Stories and Custom Code for ServiceNow application modules leveraging update sets
Adhere to Development Best practices
Create Design documentation as well as create or update ServiceNow code and configuration documentation
Work closely with ServiceNow functional team to build requested items and tasks using workflows to manage processes from the customer to the fulfillment teams.
Work with Admin support to resolve support issues within ServiceNow.
Develop systems integrations and process automation
Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow
Create or update ServiceNow reports and dashboards
Flexibility to work with a variety of personalities a...