Job Description
Hiring: ServiceNow Competency Lead
Location: Chennai
Work Mode: Hybrid
We are looking for a dynamic and experienced
ServiceNow Competency Lead
to drive and scale our ServiceNow practice. This role is pivotal in shaping capability strategy, ensuring delivery excellence, and building a high-performing team while acting as the key bridge between business, delivery, and partner ecosystems.
Key Responsibilities
Define and execute the
ServiceNow competency strategy
aligned with business goals and market demand.
Build, grow, and retain a
high-performing ServiceNow practice
(hiring, upskilling, certifications, career development).
Ensure
delivery excellence
across projects and managed services through governance, architecture reviews, and quality controls.
Collaborate with
sales, delivery, and account teams
to identify cross-sell/upsell opportunities and onboard new clients.<...
Location: Chennai
Work Mode: Hybrid
We are looking for a dynamic and experienced
ServiceNow Competency Lead
to drive and scale our ServiceNow practice. This role is pivotal in shaping capability strategy, ensuring delivery excellence, and building a high-performing team while acting as the key bridge between business, delivery, and partner ecosystems.
Key Responsibilities
Define and execute the
ServiceNow competency strategy
aligned with business goals and market demand.
Build, grow, and retain a
high-performing ServiceNow practice
(hiring, upskilling, certifications, career development).
Ensure
delivery excellence
across projects and managed services through governance, architecture reviews, and quality controls.
Collaborate with
sales, delivery, and account teams
to identify cross-sell/upsell opportunities and onboard new clients.<...