Job Description
Senior ServiceNow CMDB / CSDM Architect
Location: Hybrid - Cambridge (2 days onsite per week)
Contract: 6 months
IR35: Inside IR35
Key Responsibilities
- Act as the technical design authority for a CMDB uplift programme.
- Assess and improve CMDB structure, CI classes, attributes, relationships, and CSDM alignment.
- Support service and application taxonomy remediation and simplification.
- Review and optimise ServiceNow IRE, source precedence, reconciliation rules, and data ownership.
- Define authoritative source rules and support integration onboarding controls.
- Review Discovery outputs and shape service to infrastructure mapping approaches.
- Advise on Service Mapping readiness, sequencing, and dependency modelling.
- Design technical controls for ownership, lifecycle management, certification, and data quality.
- Guide duplicate, orphaned, and stale CI reme...