Service Writer Role at Rocky Mountain Equipment
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Rocky Mountain Equipment
📍 unity, division no. 13, Canada
Job Description
Drive smooth service operations as a Full-Time Service Writer at Rocky Mountain Equipment in Unity, SK. You'll serve as the vital link between customers and the service team.
In this role, you'll oversee critical administrative tasks, ensuring all service records are accurate and flows are managed efficiently. Strong customer service and communication skills are essential as you interact with clients and technicians. Previous experience in warranty administration is beneficial for success in this role.
Key Responsibilities:
• Ensure efficient record keeping for service department
• Administer warranty claims and returns
• Keep customer survey records updated
• Work with the Service Manager on daily tasks
• Adhere to safety standards for employee wellness
Requirements:
• High school diploma mandatory
• Excellent computer skills are essential
• Proven communication and customer service expertise
• Administrative experience is a must
• Technical know...
In this role, you'll oversee critical administrative tasks, ensuring all service records are accurate and flows are managed efficiently. Strong customer service and communication skills are essential as you interact with clients and technicians. Previous experience in warranty administration is beneficial for success in this role.
Key Responsibilities:
• Ensure efficient record keeping for service department
• Administer warranty claims and returns
• Keep customer survey records updated
• Work with the Service Manager on daily tasks
• Adhere to safety standards for employee wellness
Requirements:
• High school diploma mandatory
• Excellent computer skills are essential
• Proven communication and customer service expertise
• Administrative experience is a must
• Technical know...