Service Technician

Evac+Chair Newcastle Upon Tyne, England, United Kingdom

The Service Technician is responsible and accountable for ensuring the on‑time delivery of all planned and reactive service visits for Evac+Chair International products. The Service Technician will carry out installation, repair, and preventive maintenance work, in line with company guidelines and to the highest quality standards. The Service Technician will be passionate about customers and delivering a high‑class customer experience.

Key Roles and Responsibilities

• Planned and reactive on‑site servicing using company checklists in line with company procedures.
• Installation of ECI products on customer sites.
• Planning and booking of servicing work utilising our service planning system to meet customer expectation and servicing dates.
• Utilising customer servicing and facilities management systems to ensure compliance of servicing documentation.
• Development...