Service Technician

Key Responsibilities

• Attend to breakdowns, identify upselling opportunities on site, and follow through on potential sales
• Draw up Bills of Materials for projects and liaise with Stores on procurement
• Design panel drawings and layouts, liaising with panel builders on drawings and approvals
• Review cable and materials specifications for installations (cable trays, glands, consumables etc.)
• Carry out burner modification and retrofits, panel-to-burner testing and simulations ahead of installation
• Handle startup and commissioning, including travel locally and internationally as required
• Liaise with clients on travel arrangements, accommodation and site readiness ahead of visits
• Provide remote advice and support to clients via phone, WhatsApp and site groups, and deliver on-site equipment training
• Complete site reports, quotes and invoicing, and process paperwork with Accounts
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