Service Support Representative

Service Support Representative

Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative?

What will you do?

• Reports to the Field Services Support Manager.
• Review incoming requests related to vehicle service, fuel cards, insurance cards, toll transponders, repairs, registrations, and other routine requests.
• When needed, seek clarification of any service requests from the appropriate party (vehicle driver, manager of a vehicle driver or other authorized program participant)
• Perform regular tracking of requests to confirm committed schedules are maintained.
• Elevate non-standard requests to the manager or leader for further review.
• Keep key stakeholders updated regarding the status of their requests.
• Perform required data entry of key information into the related...