Service Representative (Call Center)
A
Access Dubuque
📍 Dubuque, IA, United States
Job Description
Service Representative (Call Center)
**Express Employment Professionals**
1 Positions
ID: 14186621
Posted On 06/19/2025
Refreshed On 06/29/2026
**Job Overview**
Express Employment Professionals is seeking a **Customer Service Representative** to join a call center team in Downtown Dubuque. This role is ideal for someone with strong communication skills who thrives in a fast-paced environment.
**Key Responsibilities:**
+ Handle inbound calls related to insurance and claims inquiries
+ Provide accurate and professional assistance to customers
+ Complete follow-up calls and emails as needed
+ Maintain accurate records in internal systems
+ Collaborate with teammates and cross-functional departments
**Requirements:**
+ Excellent verbal and written communication skills
+ Prior customer service experience preferred
+ Basic computer skills and data entry proficiency
+ Comf...
**Express Employment Professionals**
1 Positions
ID: 14186621
Posted On 06/19/2025
Refreshed On 06/29/2026
**Job Overview**
Express Employment Professionals is seeking a **Customer Service Representative** to join a call center team in Downtown Dubuque. This role is ideal for someone with strong communication skills who thrives in a fast-paced environment.
**Key Responsibilities:**
+ Handle inbound calls related to insurance and claims inquiries
+ Provide accurate and professional assistance to customers
+ Complete follow-up calls and emails as needed
+ Maintain accurate records in internal systems
+ Collaborate with teammates and cross-functional departments
**Requirements:**
+ Excellent verbal and written communication skills
+ Prior customer service experience preferred
+ Basic computer skills and data entry proficiency
+ Comf...