Job Description
Position Overview
Finning Canada – Permanent – 1 opening. Are you a strategic thinker with a passion for customer service and technical excellence? As a Service Planner, you’ll be a key member of Finning’s Service Operations team, responsible for managing complex repair and rebuild projects from intake to completion. You’ll develop repair scopes, create accurate quotes, and collaborate with service teams to ensure timely, high-quality delivery. If you thrive in a fast-paced environment and enjoy building strong customer relationships while driving operational success, we want to hear from you!
Responsibilities
- Manage intake, scope development, quoting, and communication throughout the repair lifecycle. Ensure customer satisfaction through consistent updates and post-repair follow-up.
- Develop accurate estimates and quotes based on machine history, warranty status, service letters, and customer requirements. ...