Service Manager

RCBC

📍 pasay, metro manila, Philippines

Full-time Management & Operations

Job Description

Job Summary

  • Responsible for the overall operations of the Business Center as a servicing channel. Ensures strict implementation and consistent compliance to the policies and procedures of the bank, BSP/AMLA regulations and other external regulatory rules. Supports the business objectives through excellent customer service delivery and other service-related initiatives geared towards total customer satisfaction, including branch profitability.
  • Willing to be assigned in the following location: Pasay

How will you contribute?

  • Manages the overall ATM services of the BC - ensures ATM availability and required level of cash.
  • Ensures BC compliance to regulatory and internal policies and procedures.
  • Analyzes and executes service tasks geared towards increasing deposits, fees and revenues from bank products, cross-selling referrals and other business initiatives.
  • Responsible for managing the risk area with the go...
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