Job Description
The successful candidate will combine strong technical knowledge with proven leadership skills and a hands-on management approach. Key Responsibilities Oversee the day-to-day running of the workshop and field service operations. Lead, mentor, and develop a team of technicians and service support personnel to achieve high performance and quality standards. Coordinate workloads, allocate resources, and manage service schedules to ensure customer commitments are consistently met. Monitor workshop productivity, turnaround times, and service quality, implementing improvements where required. Provide technical guidance on complex equipment repairs, fault diagnosis, maintenance, and testing. Ensure all workshop activities comply with company procedures, quality standards, and health and safety requirements. Manage workshop tools, equipment, spare parts, and consumable stock to maintain operational efficiency. Review and maintain accurate service records, inspection reports, maintenance docume...