Job Description
The Service Manager is responsible for overseeing the daily operations of HYTORC South Africa’s Service Department. This role ensures the efficient repair, calibration, and maintenance of industrial bolting tools while delivering exceptional customer service. The ideal candidate will be a technically skilled leader with a strong background in mechanical or electrical systems and a passion for operational excellence. Key Responsibilities Lead and manage the Service Department (Inhouse and Mobile Van) team, including technicians and support staff to foster a culture of accountability, efficiency, and continuous improvement.
Plan, prioritize, schedule and coordinate service activities to meet customer deadlines and improve turnaround times.
Drive technician productivity and ensure consistent delivery of high-quality service work.
Diagnose and troubleshoot tool issues, ensuring accurate repairs and calibrations.
Maintain workshop safety, cleanliness, and compliance with HYTORC ...
Plan, prioritize, schedule and coordinate service activities to meet customer deadlines and improve turnaround times.
Drive technician productivity and ensure consistent delivery of high-quality service work.
Diagnose and troubleshoot tool issues, ensuring accurate repairs and calibrations.
Maintain workshop safety, cleanliness, and compliance with HYTORC ...