Job Description
Shape the future of automotive service at Summit RAM in Ponoka, Alberta, as a Service Manager. Lead a dedicated team to deliver outstanding customer experiences in a thriving dealership environment.
As a vital part of the Kaizen Automotive Group, the Service Manager is responsible for overseeing daily operations in the Service Department. This role demands strong leadership skills, technical knowledge, and a focus on customer satisfaction. You will manage service advisors, technicians, and support staff, ensuring compliance with OEM standards and boosting productivity and profitability.
Key Responsibilities:
• Lead the Service Department to achieve operational goals
• Oversee service workflow and shop efficiency
• Maintain strong customer relationships through effective communication
• Ensure compliance with dealership procedures and standards
• Monitor KPIs and implement performance improvement strategies
Requirements:
• Proven experience in an automotive se...
As a vital part of the Kaizen Automotive Group, the Service Manager is responsible for overseeing daily operations in the Service Department. This role demands strong leadership skills, technical knowledge, and a focus on customer satisfaction. You will manage service advisors, technicians, and support staff, ensuring compliance with OEM standards and boosting productivity and profitability.
Key Responsibilities:
• Lead the Service Department to achieve operational goals
• Oversee service workflow and shop efficiency
• Maintain strong customer relationships through effective communication
• Ensure compliance with dealership procedures and standards
• Monitor KPIs and implement performance improvement strategies
Requirements:
• Proven experience in an automotive se...