Service Manager at Cummins in Kamloops

Join Cummins as a Service Manager in Kamloops, BC, and lead our dynamic service department. Drive operational excellence and enhance employee growth while ensuring customer satisfaction.
In this experienced role, you'll manage the service department's operations, focusing on process improvement and performance metrics. Your key skills will include financial acumen, effective communication, and customer-centric strategies, all aimed at elevating service delivery. Your leadership will foster a proactive culture, ensuring continuous development and high performance among team members.
Key Responsibilities:
• Manage operations and resolve complex service issues
• Provide employee feedback and development opportunities
• Review performance metrics and identify improvement areas
• Build relationships with key customers and stakeholders
• Drive revenue growth by pursuing new service opportunities
Requirements:
• College or university degree in a relevant field
• ...

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