Service Management Officer – Managed Services | Director

The Service Management Officer (SMO) is accountable for the end-to-end operational delivery and performance of the managed services capability across all offerings, including Finance, Cyber, Application and other future managed services. The role ensures services are delivered to contracted service levels, are commercially sustainable, scalable and consistently meet client expectations. 

The SMO translates strategy into operational reality by building the delivery engine, processes and operating model that underpin a multi-tower managed services business.

Why PwC?  

At PwC Australia, your skills meet purpose. We tackle big challenges across industries like finance, technology, energy, and health - giving you the chance to make a real impact. Here, your growth is our priority. You’ll work with leading teams, explore new technologies, and unlock your full potential. 

Join a global community of more than 370,000 people who value bold ideas, collaborat...