Job Description
Interview mode : Weekend Walkin drive (Face to Face )
Date : 13-Jun-26 ( Saturday )
Role : Service Desk
Experience : 3 to 6 years
Location : Mumbai
Keywords : Computer skills
Customer support
Problem-solving and troubleshooting abilities
Desired Competencies (Technical/Behavioral Competency)
Must-Have**
- Should be customer centric and understand the Service Desk (SD) support function.
- Candidate should be proficient in written and verbal English to provide the required IT services.
- Candidate must be ready to provide the support over the Phone Calls, Chat and other SD Channels.
- Ready to work support during weekend also as per monthly roster.
- Work and resolve Incidents and Service Requests tickets associated with Service Desk Support function.
- Provide break fix support, Remote software in...