Job Description
Service Desk Engineer – 3-month contract – Liverpool
My Legal customer looking for an experienced individual to join a busy and collaborative IT Service Desk, supporting users across the business and ensuring a first-class support experience.
As a Service Desk Engineer, you'll be the first point of contact for IT support requests, providing timely and effective resolution of a wide range of technical issues. Working as part of a supportive IT team, you'll manage incidents and service requests from initial contact through to resolution, ensuring users receive a professional and positive experience every time.
Key experience required:
Experience as a Service desk engineer previously ideally in the legal industry
Microsoft 365 administration and support
ServiceNow – tickets
iManage (preferred)
Windows desktop support
Active Directory and user administration
General hardware, software and peripheral troubleshooting
Remote support tools
Ke...
My Legal customer looking for an experienced individual to join a busy and collaborative IT Service Desk, supporting users across the business and ensuring a first-class support experience.
As a Service Desk Engineer, you'll be the first point of contact for IT support requests, providing timely and effective resolution of a wide range of technical issues. Working as part of a supportive IT team, you'll manage incidents and service requests from initial contact through to resolution, ensuring users receive a professional and positive experience every time.
Key experience required:
Experience as a Service desk engineer previously ideally in the legal industry
Microsoft 365 administration and support
ServiceNow – tickets
iManage (preferred)
Windows desktop support
Active Directory and user administration
General hardware, software and peripheral troubleshooting
Remote support tools
Ke...