Service Desk Analyst (Level 1)

Kennards Hire

📍 Seven Hills, New South Wales, Australia

Full time Computer Occupations

Job Description

Service Desk Analyst - Level 1
Seven Hills, NSW

  • Western Sydney location | Onsite parking | Flexible work arrangements
  • On the job training and development
  • Great company culture | High performing team
  • $75,000 base salary + super + 5% profit share bonus

Kennards Hire seeks a skilled Service Desk Analyst to join our vibrant Technology Centre team. In this role, you'll deliver level 1 technical support to our staff across Australia and New Zealand via multiple support channels. As the initial point of contact for all IT queries, issues, incidents, and requests, you'll play a crucial role in ensuring seamless operations for our business.

About the role

  • Provide technical support to over 200 branches and 1800 users across Australia & NZ, and to external vendors when required.
  • Proactive resolution of level 1 IT...
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