Job Description
Note for Recruitment Agencies:
We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release.
We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable – please direct all queries to the relevant Resourcing Partner.
Title: Service Desk Analyst
Location: Hinkley
Contract Type: Month FTC
An opportunity has arisen for a Service Desk Analyst to join the team at Galliford Try within our Group Services business unit.
As Service Desk Analyst you will act as the single point of contact for all IT incidents and service requests, supporting business users, IT suppliers, and hosting partners. You’ll be responsible for logging, triaging, and resolving issues where possible, or coordinating with resolver teams to ensure timely resolution in line with service level agreements (SLAs).
What you will be doing:
Service Desk & C...