Job Description
CTG's long-standing Fortune 500 client of over 15 years has a W2 contract assignment for a Service Desk Agent.
**Type:** Contract
**Job Title:** Service Desk Agent
**Location:** Painted Post, NY
_Candidates must be able to commute and work onsite in Painted Post, NY_
**Pay Rate:** Based on experience
**Work Hours:** M-F 8:00 AM - 5:00 PM
**Education:** High School Diploma or GED required; Associate degree in Information Technology or related field, or equivalent IT certification preferred.
**Description**
Join a fast-paced IT Service Desk team providing first-level technical support to end users across multiple communication channels, including phone, chat, walk-up support, and ticketing systems. The Service Desk Agent serves as the primary point of contact for IT support requests, delivering exceptional customer service while troubleshooting hardware, software, mobile device, and application issues. This role requires strong technical...
**Type:** Contract
**Job Title:** Service Desk Agent
**Location:** Painted Post, NY
_Candidates must be able to commute and work onsite in Painted Post, NY_
**Pay Rate:** Based on experience
**Work Hours:** M-F 8:00 AM - 5:00 PM
**Education:** High School Diploma or GED required; Associate degree in Information Technology or related field, or equivalent IT certification preferred.
**Description**
Join a fast-paced IT Service Desk team providing first-level technical support to end users across multiple communication channels, including phone, chat, walk-up support, and ticketing systems. The Service Desk Agent serves as the primary point of contact for IT support requests, delivering exceptional customer service while troubleshooting hardware, software, mobile device, and application issues. This role requires strong technical...