Service Desk Advisor
F
FISco (UK) Limited
📍 Winnersh, Berkshire, United Kingdom
Job Description
Company Information
The purpose of the Company is to provide organisations with Facilities Infrastructure Services to support their core business activities, notably:
* Facilities Services
* Information Technology and Communication Services
* Energy Management Services
The business aim is to be considered “best-in-class” and “doing what we say
Main purpose of Job
To be part of a small team providing a Facilities Service Desk for all FISco Clients, across their UK estates. This involves direct telephone and email contact with the Customers, who will be located in a number of offices and warehouses throughout the country
Description
* To communicate via telephone and email being both polite and helpful.
* To effectively chase updates from suppliers and customers.
* To manage and ensure completion of jobs within the given SLA.
* To manage scheduled tasks and book in with the relevant supplier...
The purpose of the Company is to provide organisations with Facilities Infrastructure Services to support their core business activities, notably:
* Facilities Services
* Information Technology and Communication Services
* Energy Management Services
The business aim is to be considered “best-in-class” and “doing what we say
Main purpose of Job
To be part of a small team providing a Facilities Service Desk for all FISco Clients, across their UK estates. This involves direct telephone and email contact with the Customers, who will be located in a number of offices and warehouses throughout the country
Description
* To communicate via telephone and email being both polite and helpful.
* To effectively chase updates from suppliers and customers.
* To manage and ensure completion of jobs within the given SLA.
* To manage scheduled tasks and book in with the relevant supplier...