Service Delivery Manager

Unisys

📍 Rhodes, New South Wales, Australia

Full time Operations Specialties Managers

Job Description

What success looks like in this role:

Ensures successful execution of client-facing company projects and services, meeting client expectations and business objectives. Oversees project planning, resource allocation and service delivery. Manages risks and resolves issues, engaging cross-functionally and with clients to ensure effective communication and alignment. Provides financial oversight and budget management, controlling costs and maximizing project profitability.

Key Responsibilities

• Independently leads small to mid-size delivery management projects.
• Creates and maintains project plans, coordinating resources and identifying /

managing risks.
• Manages project costs, ensuring resource effectiveness and efficiency.
• Serves as the primary point of contact for clients, addressing issues and en

during services are delivered in line with expectations and business require

ments.
• Works with cross-functional tea...

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