Service Delivery Manager (Device Lifecycle & Global Deliveries)

Overview

Atea is the world's most responsible IT service company, building Finland with IT. We offer a comprehensive range of IT services and solutions that enable digital transformation. Over 8,000 Atea employees operate in 90 locations across the Nordics and Baltics. We are seeking a customer‑oriented and development‑focused Service Delivery Manager for our Hardware Services division. The role involves managing global device deliveries and Device Lifecycle Management services, combining operational service responsibility, customer management, and continuous development of lifecycle services.

Responsibilities

• Customer and service management
• Oversee device lifecycle services
• Lead operational delivery
• Coordinate international device deliveries
• Develop services and automation

Qualifications

• Experience in IT service delivery management
• Understanding of supply chains and lifecycle s...