Service Delivery Coordinator
Popular
📍 bogotá, bogotá, distrito capital, Colombia
Job Description
GENERAL DESCRIPTION
We are seeking a Service Delivery Coordinator for Mi Banco, within the Digital Banking Engineering Division. This role is critical to ensuring the effective coordination of service delivery and the fulfillment of operational and project commitments. The position will be responsible for driving the proper execution of agile practices, fostering alignment across cross‑functional teams, and ensuring the timely delivery of high‑impact business initiatives. In addition, the role will lead the tracking of incidents, releases, and critical processes, promoting continuous improvement and operational stability.
The ideal candidate will serve as a strategic liaison between technical and business teams, facilitating stakeholder communication and providing clear visibility into the status of initiatives, risks, and outcomes.
Strong written and documentation skills are required for this position, both in Spanish and English.