Service Coordinator at GDI Ainsworth
A
Ainsworth
📍 surrey, metro vancouver regional district, Canada
Job Description
Elevate your career as a Service Coordinator at GDI Ainsworth. In this vital role, you'll act as the first point of contact for customers, providing troubleshooting and scheduling support.
As a Service Coordinator/Dispatcher, you will utilize your 3-5 years of experience in Mechanical, Plumbing, or HVAC to assist customers effectively. Your key tasks include handling service requests, supporting field personnel, and maintaining customer satisfaction. You will also train fellow agents, collect timecards and work orders, and advocate for customer needs, ensuring seamless service delivery.
Key Responsibilities:
• Provide technical support to clients and schedule field service
• Distribute work orders and ensure systems are updated
• Assist in the growth of Call Centre agents’ skills
• Collect accurate field service documentation
• Initiate and revise scheduling processes for satisfaction
Requirements:
• 3-5 years D...
As a Service Coordinator/Dispatcher, you will utilize your 3-5 years of experience in Mechanical, Plumbing, or HVAC to assist customers effectively. Your key tasks include handling service requests, supporting field personnel, and maintaining customer satisfaction. You will also train fellow agents, collect timecards and work orders, and advocate for customer needs, ensuring seamless service delivery.
Key Responsibilities:
• Provide technical support to clients and schedule field service
• Distribute work orders and ensure systems are updated
• Assist in the growth of Call Centre agents’ skills
• Collect accurate field service documentation
• Initiate and revise scheduling processes for satisfaction
Requirements:
• 3-5 years D...