Service contract manager

ROLE OVERVIEW

The Services Manager is responsible for managing service contracts, ensuring performance standards are met, and overseeing operational services across all soft and technical services. This role ensures the efficient and effective delivery of services, maintaining high standards of quality and compliance. The role will also ensure a focus on service performance against contracts, as well as supplier management. The Services Contracts Manager will work closely with internal teams such as Facilities Management, Energy and Utilities to ensure all services align with the company's operational and contractual objectives.

RESPONSIBILITIES Contract and Service Performance: Ensure service providers meet performance standards as outlined in SLAs. Oversee contract compliance and performance adherence to service-level obligations. Handle contract renewals, modification and amendments. Focus on optimizing service delivery, driving improvements, and ensuring compliance across ...

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