Service Consultant

Hyundai

📍 Baytown, Texas, United States

Full Time Information and Record Clerks

Job Description

Overall Summary

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Education

High School

Experience

1-3 years

Additional Information

You can also visit our website – https://www.baytownhyundai.com



Responsibilities:

• Greet and assist customers, understanding their vehicle concerns.

• Coordinate with the service department to schedule and prioritize repairs.

• Provide transparent cost e...

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