Job Description
Job Description
>To best serve our customers, the Service Consultant must maintain sufficient technical knowledge of current and newly introduced products and associated repairs. The Service Consultant works directly with the customer to review and discuss the recommended repair, including technical findings, alternative options, and opportunities to prevent repairs in the future. The Service Consultant has a high level of interaction with customers as well as with employees of OSTA, LAD entities, and OCI and requires that all responsibilities be carried out with a necessary sense of urgency to meet our quality, cost, and delivery goals. The Service Consultant also works proactively with the customer and sales organization to maximize the customer’s investment in Olympus equipment.
Job Duties