Service Co-ordinator

ROSE & YOUNG RECRUITMENT LTD

📍 Banbury, Oxfordshire, United Kingdom

Full-time other-general

Job Description

Service Co-ordinator, Banbury

Salary £27,000 -£28,000 per annum

+ Bonus £600.00 -£1000.00 – per annum

Our client is seeking to find a friendly, outgoing, organised Service Co-ordinator to

to work closely with their Engineers and Customers in a fast-paced small team.

* Responsible for a team of engineers, usually 2-4 depending on experience.

* Responding to customer inquiries and keeping them up to date with progress.

* Arranging annual and bi-annual callouts for routing calibration for equipment.

* Assist the engineers with diary management, routing and ensure you communicate as a team.

* Answer incoming telephone calls, assist customers and our engineers with their requests, or re-direct calls to the correct person/department where necessary.

* 60% telephone liaison, 40% Invoicing

* Complete administration of engineer reports and customer invoicing within 48 hours.

Ensure the CRM system i...
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