Service charge officer
O
Octave Recruitment Ltd
📍 Northallerton, North Yorkshire, United Kingdom
Job Description
We're recruiting for an experienced Leasehold Officer / Service Charge Officer to join a busy Local Authority Housing team.
* Pay: £17.85 per hour
* Contract: Initial 3 months, with a view to extend
* Start Date: ASAP
* Working Pattern: Hybrid (2–3 days per week in the office initially)
* Office Locations: Richmond, Harrogate or Selby
The Role:
Working within the Housing Services team, you'll manage a portfolio of leaseholder and housing-related accounts, ensuring effective income collection across a range of tenure types while delivering an excellent customer-focused service.
Your responsibilities will include:
* Managing leaseholder, service charge and shared ownership accounts.
* Recovering outstanding housing-related debts in line with policies and procedures.
* Monitoring customer accounts and taking early intervention to prevent arrears escalating.
* Negotiating payment arrangeme...
* Pay: £17.85 per hour
* Contract: Initial 3 months, with a view to extend
* Start Date: ASAP
* Working Pattern: Hybrid (2–3 days per week in the office initially)
* Office Locations: Richmond, Harrogate or Selby
The Role:
Working within the Housing Services team, you'll manage a portfolio of leaseholder and housing-related accounts, ensuring effective income collection across a range of tenure types while delivering an excellent customer-focused service.
Your responsibilities will include:
* Managing leaseholder, service charge and shared ownership accounts.
* Recovering outstanding housing-related debts in line with policies and procedures.
* Monitoring customer accounts and taking early intervention to prevent arrears escalating.
* Negotiating payment arrangeme...