Service Center Manager

LPL Financial

📍 Fort Mill, South Carolina, United States

Full time Operations Specialties Managers

Job Description

At LPL, people leaders hold the key to the employee experience — shaping culture, driving performance, and guiding individuals to new heights. Because when that happens, we all win – clients, LPL, and most importantly our, employees.

If you're ready to lead with intention and discover what’s possible, LPL Financial invites you to apply today.

The Service Center Manager is a full-time position reporting to the AVP, Service Center. This position will manage 10 - 15 Service Professionals in the LPL Financial Service Center. The Service Center is the first point of contact for LPL Financial Advisors who have inquiries related to service and operational needs. The ideal candidate would have experience managing a Client Support call center team.

Responsibilities:

  • Handle Financial Advisor immediate escalations needing management contact and advanced support issues

  • Monitor, coach, set performance goals, and motivate staff

  • Hel...

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