Create and distribute daily reports to internal and external customers
Print and distribute work orders in a timely fashion
Responsible for ensuring timely and accurate distribution of document change notifications (DCNs) to the floor
Preparation/creation of estimates for work required to rebuild components using the information received from production
Detailed review of the estimates created ensuring the information contained in the report is accurate (includes labour, parts, service letters, 0R core credits, etc.)
Preparation of quotations, where required, to include all appropriate parts, labour and additional information
Working with the necessary parties – internal and/or external, to resolve discrepancies impeding successful quotation completion
Daily communication with other Service Billers and Customer Service Team to ensure alignment of activities and consistent application of OEM pr...