Service Associate, Client Transactions Services

Royal Bank of Canada>

📍 Toronto, Ontario, Canada

Full-time Information and Record Clerks

Job Description

Job Description

What is the opportunity?
The overall purpose of this role is to act as a central point of contact and relationship manager to the Dominion Securities (DS) Front Office personnel as it pertains to Operations matters.  The successful incumbent will be a point of escalation for service quality and problem resolution, operational inquiries, and issues / opportunities management.  Working as a “Center of Excellence to the business, Associates will liaise with the various operations’ processing centers-of-excellence to r...

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