Service Appointment Coordinator at Jim Pattison

Drive customer satisfaction at Jim Pattison Toyota Victoria as a full-time Service Appointment Coordinator. Manage appointment scheduling and deliver exceptional service for our clients.
As a Service Appointment Coordinator, you will be crucial in ensuring smooth service scheduling and customer communication. This full-time role entails accurately booking appointments, managing customer inquiries, and optimizing service workflows. Your organizational skills will be vital in collaborating with Service Advisors and ensuring efficient operations.
Key Responsibilities:
• Schedule and confirm service appointments via all channels
• Greet customers warmly and gather necessary service details
• Liaise with Service Advisors for optimal scheduling
• Follow up with customers on appointments and service updates
• Maintain accurate customer and vehicle records
Requirements:
• Experience in customer facing or administrative roles
• Proficient with dealership management...

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