Service and Warranty Repair Technician
B
B-Hepworth
📍 Beoley, Worcestershire, United Kingdom
Job Description
B Hepworth & Company Limited
Definition:
To work within Service and Warranty operations to assist in the maintenance, repair and overhaul of windscreen wiper systems and associated products
Key Responsibilities:
* Booking in and out of related product, using SAP system and RMA process
* Carry out mechanical and electrical repair, refurbishment and overhaul of returned product
* Inspect returned product, identify faults and troubleshoot issues
* Write reports detailing findings for returned product
* Dealing with customer returns and providing customer support
* Liaise with Quality Team on findings from product issues
* From time to time provide on-site support
Skills And Attributes:
* Experience in manufacturing is preferred
* Knowledge of reading and understanding technical drawing
* Soldering skills a bonus
* Computer literature – Experience with SAP, Mic...
Definition:
To work within Service and Warranty operations to assist in the maintenance, repair and overhaul of windscreen wiper systems and associated products
Key Responsibilities:
* Booking in and out of related product, using SAP system and RMA process
* Carry out mechanical and electrical repair, refurbishment and overhaul of returned product
* Inspect returned product, identify faults and troubleshoot issues
* Write reports detailing findings for returned product
* Dealing with customer returns and providing customer support
* Liaise with Quality Team on findings from product issues
* From time to time provide on-site support
Skills And Attributes:
* Experience in manufacturing is preferred
* Knowledge of reading and understanding technical drawing
* Soldering skills a bonus
* Computer literature – Experience with SAP, Mic...