Job Description
Location: Yorkton, SK
Employment Terms: Full-Time
We're looking for a reliable individual to join our Operations team as a Service Analyst, providing service desk support to our customers globally and field support in Regina, SK and the surrounding region. If you have an appetite for challenging and rewarding work, seek a stable, long-term position, and possess the technical skills for the role, we want to hear from you! Explore this chance to contribute to our team and make a lasting impact in a place where your professional and personal life can flourish.
Lexcom’s Operations staff are interdependent agents who perform technical service and project work for Lexcom’s clientele.
At Lexcom, Service Analysts are responsible for handling Tier I support on incidents and service requests that arrive via assignment and via direct calls taken on the service desk phone queue.
Service Analysts are expected to provide full support for the end‑user computin...