Service Advisor / Workshop Administrator

Ace Academics Consultancy

📍 Grays, Essex, United Kingdom

Full-time management

Job Description

We're Hiring – Back Office & Customer Support Coordinator

📍 South Ockendon / Thurrock Area
💰 £22,000 – £26,000 per year (depending on experience)
🕒 Full-Time

We're looking for an organised, proactive, and car-minded individual to join our busy automotive workshop team.

With a fast-paced workshop handling a high volume of vehicles daily, you'll play a key role in keeping operations running smoothly behind the scenes while supporting customers and the workshop team.

Key Responsibilities

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Managing customer enquiries via phone, email, and social media

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Preparing quotations and booking vehicles into the workshop

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Following up with customers regarding repairs, servicing, and vehicle updates

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Sourcing and ordering vehicle parts from suppliers

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Tracking parts deliveries and matching them to active jobs

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Assisting with invoicin...
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