Service Advisor – Olds

Ab Ag

📍 olds, town of olds, Canada

Full-time Other-General

Job Description

Full-time, 8-hours w/ 1-hour unpaid lunch
Seasonal overtime and on-call as required

Travel

Up to 50%

Role Overview

The Service Advisor is the primary point of contact between customers and the Agricultural Equipment Service department for the Olds, Stettler and Lougheed branches . This role is responsible for delivering a professional and efficient service experience from intake through completion, coordinating with service requirements with technicians, communicating updates and recommendations clearly, and supporting equipment uptime in alignment with Alberta AG Centre’s commitment to high‑quality customer service.

Core Responsibilities

Service Coordination & Customer Communication

  • Create, manage, and process internal and external service work orders accurately and efficiently.
  • Communicate with customers regarding service requirements, work progress, completion tim...
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