Service Advisor Lead

Thrive Group

📍 Trowbridge, Wiltshire, United Kingdom

Full-time other-general

Job Description

Thrive Group are delighted to be working with our client based in Swindon who a looking to recruit a Service Advisor Lead on a permanent basis
 
What you will be doing:
 
Reporting Service Manager and Aftersales Manager, working within a fast paced, friendly team.

Greet customers and provide them with a positive experience
Arrange vehicle inspections and provide detailed reports to customers
Explain recommended repairs and services to customers in a clear and understandable manner
Provide accurate estimates for repairs and services
Schedule appointments and manage the service department's calendar -
Co-ordinate with Technicians to ensure timely completion of repairs What you will need to succeed:

Previous experience as a service advisor is essential
Strong communication and interpersonal skills
Knowledge of automotive systems and repairs is a plus.
Ability to multitask and prioritize tasks in a fast-paced environment. <...
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